For providers & patients
Prior authorizations, handled.
Your office
- Sends the prescription and clinical notes
- Answers only targeted questions we can't answer ourselves
- Signs and submits the PA with our pre-filled packet
RxMeds
- Runs benefits and identifies PA requirements upfront
- Prepares, submits, tracks and appeals every case
- Follows up with the plan so approvals don't stall
The patient
- Never has to call the insurance company
- Gets plain-language updates on where things stand
- Receives their medication with free local delivery
The process, step by step
From prescription to delivery, here's exactly what happens — and who's doing the work at each stage.
- 1Your office
Prescription received
Your office e-prescribes to RxMeds (NPI 192261652) or sends it by fax at (678) 705-4666. We confirm receipt the same business day.
- 2RxMeds
Benefits check
We run the patient's insurance benefits and flag any medication that will need a prior authorization — before it becomes a surprise at pickup.
- 3RxMeds + your office
PA packet prepared
Our team builds the authorization packet: clinical rationale, dosing, prior therapies tried, and plan-specific forms. We reach out to your office only for what's missing, and we pre-fill everything we can.
- 4RxMeds
Submitted to the plan
We submit electronically or by fax, track the case number, and follow up with the plan so nothing sits in a queue.
- 5Insurance
Plan review
Most standard reviews finish in 24–72 hours. Urgent or expedited requests are flagged for a faster decision, typically within 24 hours.
Plan decision
Approved
We fill the medication right away and coordinate free local delivery or pickup — and let the office and patient know it's on the way.
More info needed or denied
We don't stop there. We contact the prescriber for additional documentation and file an appeal with the plan, keeping the patient and office updated at every turn.
Have a patient waiting on an authorization? Call us at (678) 705-5968 and we'll check its status the same day.
Prescribing for a patient who needs a specialty medication?
Send the prescription and we'll take it from there — benefits, authorization, fill and delivery.
